Terms of Service

Last updated: June 29, 2026

These Terms of Service (“Terms”) govern your access to and use of the Cousins Adventure Parks (“Cousins,” “we,” “us,” or “our”) website and the activities and services we offer. By using our website or booking an activity, you agree to these Terms. If you do not agree, please do not use the site.

Use of the Website

You may use our website for lawful, personal, non-commercial purposes. You agree not to misuse the site, interfere with its operation, attempt to gain unauthorized access, or use it in any way that could harm Cousins, our guests, or others.

Bookings, Reservations & Payments

Reservations, season passes, and payments are processed through our booking and registration partners. When you book, you agree to provide accurate information and to the pricing, scheduling, and policies presented at checkout. Prices, packages, and availability may change without notice. Your booking is not confirmed until you receive confirmation from us or our booking provider.

Cancellations & Refunds

Cancellation, rescheduling, and refund terms are presented during booking and may vary by activity, location, and event type. If you have questions about a reservation, please contact us or call 631-698-6230.

Waivers & Assumption of Risk

Our activities involve physical activity and inherent risks. All participants (or a parent or legal guardian for minors) must read and sign the applicable waiver before participating, and must follow all posted rules and staff instructions and wear required safety equipment. You can review and sign waivers on our waivers page. The waiver you sign at or before your visit governs participation in our activities; nothing in these Terms limits or replaces that waiver.

Intellectual Property

The content on this website—including text, graphics, logos, images, and design—is owned by or licensed to Cousins Adventure Parks and is protected by intellectual property laws. You may not copy, reproduce, or distribute our content without our prior written permission.

User Conduct

At our facilities and during our activities, you agree to behave safely and respectfully and to comply with all rules, signage, and staff direction. We reserve the right to refuse service or remove any participant who behaves unsafely, violates our rules, or endangers themselves or others, without refund.

Third-Party Links & Services

Our website links to third-party services for bookings, waivers, registration, and retail. We are not responsible for the content, products, or practices of those third parties, and your use of them is subject to their own terms and policies.

Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the website will be uninterrupted, error-free, or secure.

Limitation of Liability

To the fullest extent permitted by law, Cousins Adventure Parks and its owners, employees, and affiliates will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the website. This section does not affect the terms of any signed waiver, which governs participation in our activities.

Indemnification

You agree to indemnify and hold harmless Cousins Adventure Parks and its owners, employees, and affiliates from any claims, damages, or expenses arising out of your use of the website or your violation of these Terms.

Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws principles. Any dispute relating to these Terms or the website will be subject to the exclusive jurisdiction of the state and federal courts located in Virginia.

Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the website after changes are posted means you accept the updated Terms.

Contact Us

Questions about these Terms? Contact us at info@cousinsadventureparks.com or 631-698-6230. See also our Privacy Policy.